Terms of Service

• You must be at least 18 years old to create a user account. By creating an account, you confirm you're 18 or older and legally able to receive cash winnings in your state and country.
• Some Indian states restrict or prohibit online games involving real-money prizes, regardless of whether the game is skill-based. As of this writing, states including Telangana, Andhra Pradesh, Assam, Odisha, Sikkim, and Nagaland have laws restricting or banning online real-money games - this list isn't exhaustive and can change. It's your responsibility to confirm participation is lawful in your state before you play. We may restrict or geofence specific contests to exclude certain locations, but we don't guarantee every contest is available (or unavailable) exactly where the law requires - check the contest's location rules before entering.
• Employees, contractors, and immediate family members of BrandMap, and of the specific business hosting a contest, survey, or offer, aren't eligible to win a prize, reward, or coupon in that listing. We may void an entry or a win from an excluded or ineligible person, including after a payout has been requested but before it's completed.
• Businesses must be a genuine, verifiable business - every business account is reviewed by our team, using submitted images and location, before it can post a contest, survey, or offer.
• One account per person. Creating multiple accounts is prohibited (see Section 7).

Entering a BrandMap contest or survey never costs you anything - there is no entry fee, deposit, or stake of any kind. Prize money is funded entirely by the hosting business as a marketing expense, not by other players' entry fees.

Most contests are question-and-answer challenges (multiple-choice, written-answer, and photo-answer questions) where winners are determined by correctly answering the most questions - a game of skill and knowledge, not chance. Some contests may instead use a random draw among everyone who completed the contest, or a business-defined prize split; the selection method for a specific contest is always shown before you play.

Indian law generally treats "gambling" as requiring a player to stake something of value in a game of chance - since BrandMap never charges players to enter, we believe our contests (including random-draw ones) fall outside that definition and operate more like a promotional prize giveaway. That said, gaming law in India varies by state and is evolving, including rules specific to "online real-money games." This is not legal advice, and we can't guarantee how a specific state or court would classify a specific contest. If you have doubts about the legality of a contest where you live, don't enter it.

• The business hosting a contest sets the correct answer(s), the prize pool, and how it's split among winners.
• For multiple-choice questions, answers are checked automatically. For written or photo answers, an automated check compares your answer against the business's stated correct answer.
• Winnings are credited to your BrandMap wallet. Some contests require collecting your prize in person at the business's location instead of a wallet credit - this is shown on the contest before you play.
• Ties are broken by whoever submitted their correct answers first.
• For offer contests, a "win" means receiving a coupon code. A coupon is redeemable only under the expiry, redemption window, and any other terms the hosting business sets for that offer, and only at that business - BrandMap doesn't extend, exchange, or pay cash instead of an unredeemed coupon.

• Winnings accumulate in your wallet. You can withdraw to a UPI ID you provide.
• Your wallet balance is a record of amounts we owe you from winnings - it isn't a bank deposit, a prepaid payment instrument, or an interest-bearing account, and no interest accrues on it. We don't currently apply a dormancy period to unclaimed wallet balances, but if we introduce one in the future we'll give notice and update this policy first.
• There is a minimum withdrawal amount. You may withdraw a smaller amount if you explicitly accept a disclosed flat fee, deducted from the payout.
• If a payout fails, your wallet balance is not deducted, and our team will review and retry it.
• If we reasonably suspect an entry, a win, or a withdrawal is the product of fraud, collusion, multiple-accounting, or other conduct prohibited under Section 7, we may withhold, delay, or reverse the related payout, and void the associated winnings, pending investigation - including after you've requested a withdrawal but before it's completed.
• Winnings from online games are taxable income in India and, under the Income Tax Act (including Section 194BA), the platform may be required to deduct tax at source (TDS) - currently 30% of net winnings, with no minimum threshold - before paying out. Where TDS applies, we'll disclose it before you confirm a withdrawal. You're responsible for reporting your winnings in your own tax filing regardless of any TDS deducted.
• For withdrawals above certain amounts, or as required by tax or anti-money-laundering law, we may ask you to provide additional verification (for example, a PAN card) before releasing a payout. We won't release a payout if legally-required verification is outstanding.

• Contest, survey, and offer content must not contain explicit, violent, or otherwise prohibited material. All content is screened before going live, and flagged content is held for our review rather than published or silently rejected.
• The prize pool or coupon stock you set must actually be paid out or honored as determined by the listing's rules - you, not BrandMap, are responsible for funding and delivering it.
• You're responsible for the accuracy of correct answers, offer terms, and coupon conditions you provide.
• You confirm you own, or have the right to use, every image, logo, video link, and piece of text you upload to a contest, survey, offer, or your brand page, and that it doesn't infringe anyone else's intellectual property or other rights.
• You're responsible for your listing complying with applicable advertising, consumer-protection, and gaming law in the locations you make it available - including using our geofencing or region-restriction options where it should be limited to specific locations.

You keep ownership of the answers, photos, and other content you submit to a contest or survey. By submitting it, you grant BrandMap and the business hosting that specific listing a non-exclusive, royalty-free licence to use, reproduce, and display it for the purposes of running that listing - scoring and verifying your entry, investigating fraud or disputes, and, only where that listing's own terms say a winning entry may be showcased, displaying it publicly.

Don't submit photos that include another identifiable person unless you have their permission - the licence above extends to anyone whose image appears in content you submit, and you're responsible for having that permission.

If you believe content on BrandMap - a listing, a brand page, or another user's submission - infringes your copyright or other rights, tell our Grievance Officer (see our Grievance Redressal page) with enough detail to identify the content and your rights in it. As an intermediary under the Information Technology Act, 2000 and the rules made under it, we act on valid takedown notices and on court or government orders; we don't independently adjudicate every rights dispute, so a disagreement between two people about ownership may need to be resolved between them or through a competent authority.

• Creating multiple accounts to gain an unfair advantage.
• Colluding with another account to game a contest's outcome (for example, coordinating submissions from the same device).
• Reusing another person's UPI ID or device to circumvent per-account limits.
• Claiming the same offer more than once across accounts, or transferring, reselling, or publishing a coupon code so someone else can redeem it in your place.
• Attempting to bypass or overwhelm our systems, including scripted/automated contest submissions.
• Uploading contest, survey, or offer content you don't have the rights to, or that's unlawful, defamatory, or misleading.

We use device fingerprinting, submission-pattern checks, and withdrawal-pattern checks to detect the above. In most cases these hold an action for human review rather than instantly banning an account, since shared devices and networks are common and false positives are possible.

We may suspend or terminate an account, and refuse service to anyone, for violating these terms, for suspected fraud, or where we reasonably believe it's necessary to protect other users, businesses, or BrandMap - including while an investigation is ongoing, and in serious cases without prior notice. Funds already legitimately won are not forfeited as a result of a suspension under review, unless the winnings themselves are found to be the product of prohibited conduct, in which case we may withhold or reverse the related payout as described in Section 4.

BrandMap connects businesses and players; we are not a party to the specific contest, survey, or offer content a business creates, and the hosting business - not BrandMap - is responsible for the prize, reward, or coupon it promises, the accuracy of its content, and honoring a valid coupon at redemption. We do our best to verify businesses and moderate content, but we can't guarantee every listing is error-free or that every business will honor its obligations, though we'll assist with disputes as described in our Refund & Cancellation Policy and investigate reports that a business isn't honoring its obligations.

The service is provided "as is" and "as available." To the maximum extent permitted by law, BrandMap disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We aren't liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or loss of goodwill, arising from your use of the platform, even if we've been advised of the possibility. Our total aggregate liability to you for any and all claims arising out of or relating to your use of BrandMap is limited to the greater of (a) any wallet balance genuinely owed to you at the time the claim arises, and (b) any fees you personally paid to BrandMap in the 12 months before the claim - which, for players, is typically zero, since players never pay to enter.

You agree to indemnify, defend, and hold harmless BrandMap and its officers, employees, and affiliates from any claim, loss, liability, or expense (including reasonable legal fees) arising from: your breach of these terms; content you submit or upload; your violation of any law or a third party's rights; or, if you're a business, the contest, survey, offer, or prize/coupon you host or promise. This doesn't apply to the extent a claim arises from our own breach of these terms or violation of law.

• Changes to these terms: we may update these terms from time to time. For material changes, we'll give notice - for example, by email or an in-app notice - before they take effect. Continuing to use BrandMap after a change takes effect means you accept the updated terms.
• Severability: if any part of these terms is found unenforceable, the rest continues to apply.
• Waiver: not enforcing a term on one occasion doesn't waive our right to enforce it later.
• Force majeure: we're not responsible for a delay or failure caused by something reasonably outside our control - for example, an outage at a payment processor, SMS provider, or cloud host, or a change in law that affects how we can operate.
• Entire agreement: these terms, together with our Privacy Policy, Refund & Cancellation Policy, and any listing-specific terms shown to you, are the entire agreement between you and BrandMap on this subject, and replace any earlier versions.
• Assignment: you can't transfer your account or rights under these terms to someone else. We may transfer our rights and obligations - for example, as part of a merger or sale of the business - and will give notice if that happens.

If you have a complaint about content on BrandMap, a contest, survey, or offer outcome, or how we've handled your account, contact our Grievance Officer - see our Grievance Redressal page for contact details and response timelines.

These terms are governed by the laws of India. Subject to the grievance process above, the courts of Kozhikode, Kerala have exclusive jurisdiction over any dispute that isn't otherwise resolved.